Privacy Policy

This privacy policy will explain how Piper’s Bakery uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?

How do we collect your data?

How will we use your data

How do we store your data?

What are your data protection rights?

Privacy policies of other websites?

Changes to our privacy policy?

How to contact us?

How to contact the appropriate authorities?

What data do we collect?

Piper’s Bakery collects the following data:

  • Personal identification information (Name, email address etc)

  • Trackers, usage data, number of users, session statistics

How do we collect your data?

We collect data and process data when you:

  • Contact us through our online form

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email

  • Use or view our website via your browser’s cookies

    Trusted 3rd parties that help us collect it:

    • Google Analytics

    • Squarespace

    • Go Daddy

    • Bake Genie (Order processing software)

When you visit the site, we may also collect:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking data

  • Pages viewed and time spent on the Site

  • Referring site or links clicked

How will we use your data?

Piper’s Bakery collects your data so that we can:

  • Track website usage and analytics

  • Improve website functionality or user experience

  • Process your order and reply via your email address or telephone to confirm the details of your order.

  • Contact you to check if you were happy with your order, or to thank you for ordering with us.

  • We will not share your data with third parties - excluding www.bakegenie.com when we set up your order and send your invoice via your email address.

  • If you would like to turn off Google Analytics please follow the instructions here https://tools.google.com/dlpage/gaoptout/.

How do we store your data?

Piper’s Bakery securely stores your data on a secured laptop with an anti-virus programme installed, in the area of Wiltshire.

Piper’s Bakery will keep your contact details for 36 months. Once this time period has expired, we will delete your data by clearing our inbox.

Bake Genie securely stores your order details, including personal details (name, email address, delivery address etc), please contact Piper’s Bakery directly if you would like to have these deleted off Bake Genie’s server.

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute protection.

What are your data protection rights?

Piper’s Bakery would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Piper’s Bakery for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Piper’s Bakery correct any information you believe is inaccurate. You also have the right to request Piper’s Bakery to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Piper’s Bakery erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Piper’s Bakery restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Piper’s Bakery processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Piper’s Bakery transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@pipersbakery.com

Privacy policies of other websites

Our privacy policy applies only to our website, so if you click on a link to another website, our privacy policy will no longer be active and the third parties website privacy policy will need to be read and understood.

Changes to our privacy policy

Piper’s Bakery keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 Nov 2025.

How to contact us

If you have any questions about Piper’s Bakery privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@pipersbakery.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Piper’s Bakery has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.